Frequently Asked Questions

What is included with the ticket price?

Each ticket includes access to the egg hunt, a chocolate prize after the hunt is completed, and the materials needed to plant your bunny bowl!

What ages is the event suitable for?

We hide eggs by colour with different difficulties for different ages so it can suit 2 to 9/10 years old.

What time should I arrive?

Our time slots are organized by half-hour windows so you can show up anytime within that half an hour. For example, if your purchased ticket is for 10am, you can arrive anytime between 10am and 10:30am.

Where should we go when we arrive?

Our check-in desk is inside, right beside the front door. Just look for the sign that says "Egg Hunt Start".

How long does it take?

Most families spend about 45 minutes to an hour moving through the stations. Just don't forget to leave time to visit the turtles!

Is the event wheelchair accessible?

Yes! Our entire retail space where the activities are hosted is wheelchair accessible.

What happens if it rains?

The event runs rain or shine, so please come prepared for the weather! The egg hunt portion of the event is outside, while the bunny bowl planting is in the greenhouse.

What if I need to cancel my ticket?

Please contact us as soon as possible so we can free up your space for someone else! Ticket refunds or transfers are available for up to 48 hours prior to your time slot.

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