Information we may collect on our website
In order to provide our guests with customer service, we may collect some or all of the following contact information from you when visiting the website: name, email address, mailing address and phone number. We collect this information so that we can submit a reply, email product and events news (if subscribed to our newsletter), arrange landscaping services or to help you register with our fundraising programs. The information you submit is voluntary and you may decline to submit personal information via our website at any time. If you wish to stop receiving our email newsletter, you may do so at any time by clicking the ‘Unsubscribe’ link at the bottom of each newsletter email.
We may use Google Analytics to track where our guests are visiting from for demographic purposes and to understand the amount of website traffic we receive every month. You can turn off cookies in your browser settings at any time if you do not wish to be tracked.
How we may use this information
The information we collect from you is used to provide customer service, assist with website issues, coordinate landscaping and fundraising services, and to answer store and product questions. In responding to our guests, we may recommend products and care tips in order to assist you with finding the help that you need. We may use beneficial ratings and feedback submitted by guests to promote the quality customer service that Vandermeer Nursery offers on our website and promotional materials.
Protecting your information
Vandermeer Nursery values the privacy of our guests and we take reasonable security precautions to safeguard your personal information on our servers. We will not sell, forward, or allow any third party access to your personal information without your permission or unless required by law. We will not use your personal data to send calls or e-mails unless requested by you to do so. You may request to remove yourself from our database or fundraising list at any time by emailing us at info@vandermeernursery.
This policy is current as of February 13, 2020.